Episode 42: John Hambacher

John was director of operations and programs at Amazon kindle. He speaks to an array of different mechanisms they implement internally that you can take learnings from. In this episode we discuss: Asking your team to improve by 1X, 2X and 3X vs. Asking for marginal gains Challenging those around you to think revolutionary rather…

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Episode 18: Kim Mathisen

Kim was director of tools at Amazon before ending her 11+ year stint at the company to start with Microsoft, where she now sits as the Chief Customer Officer. In this episode we review the Amazon ecosystem from a higher level, looking at the mindset and attitude brands should take, as well as thinking about…

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